LED video wall wrapping around the corner

At Metinteractive, our commitment to clients extends well beyond the final installation.

Our Managed Services Division is designed to deliver continuous support—ensuring your systems operate smoothly, efficiently, and adapt as your needs evolve.

Customized Managed Service Plans

Consoles in an auditorium

Whether you require emergency assistance, routine maintenance, or comprehensive long-term system management, our flexible service plans are tailored to fit your unique requirements.

Choose from a broad range of offerings, including:

  • AV-as-a-Service
    On-demand or subscription-based support for your AV systems
  • Hardware-as-a-Service (HaaS)
    Access the latest AV and IT hardware through a subscription model—eliminating the need for large upfront investments.
  • Remote & Onsite Technical Support
    Fast, reliable assistance—whenever and wherever you need it.
  • Preventive Maintenance
    Regular system checkups to ensure optimal performance and longevity.
  • IT Desktop Support
    Ideal for clients without in-house IT teams or those needing additional support.
  • Signage Services
    Content creation, management, analytics, and performance reporting.
  • Extended Warranties
    Coverage options that include repairs, updates, and loaner equipment.
  • Professional Services
    From system design and training to live event support and programming.
  • Placement Services
    Short- and long-term staffing solutions to meet your technical and operational needs.

Why Clients Choose Metinteractive

A concert at the Macon Amphitheater

Our clients—from theaters to education such as universities, colleges and public/private schools to arenas and cultural institutions—rely on us for more than just technical expertise.

They value our:

Rapid Response
Support available when you need it, including nights and weekends.

Clear Communication
We explain complex AV and IT issues in straightforward, accessible language.

Customized Solutions
Services tailored to your space, goals, and budget.

Long-Term Relationships
We remain engaged post-installation to ensure your continued success.

“Metinteractive isn’t your average technology company. They see tech as a way of people interacting with each other.”

Kevin MatthewsK.C. Matthews, Schomburg Center for Research in Black Culture

“They don’t just give us one Cadillac solution; they give us options based on how we work.”

Pearson Davis, PeoplesBank Arena

“One of the things I’ve been most impressed with is the service after installation and the relationship that has developed between Metinteractive and the folks in our department. Everyone I’ve worked with at Metinteractive has made the effort to get to know all our needs.”

Ryan Guthrie, WVU’s Electronic Media Technician Senior
“Metinteractive fixed a technical issue that got us up and running instantly. We were so impressed, we switched to Metinteractive to support all our AV needs.”
The Equity Project Charter School
Meet Our Services Team
Bryan Johnson
Bryan JohnsonService Manager
Lisa Hensle
Lisa HensleSenior Account Manager
Michael Mongillo
Michael MongilloService Account Manager
Nicholas Alberto
Nicholas AlbertoLead IT Service Technician
Katrina Simmons
Katrina SimmonsService and Operations Assistant
Jonathan Goris
Jonathan GorisAV Service Technician
Matthias Lauziere-Vecanski
Matthias Lauziere-VecanskiAV Service Technician
Ashley Gervais
Ashley GervaisAV Service Technician
Joel Jairam
Joel JairamIT Service Technician
Visitors interacting with touch screen displays
Let’s Create Something Unforgettable

Whether you’re building from the ground up or upgrading your existing systems, Metinteractive is your go-to partner for seamless, future-ready integration.

Need Support? We’re Here to Help

Support Phone

203-741-9707

Support Email

Email Support

Submit a Ticket

Online Support Portal