Global Spectrum has installed two ticket kiosks at the XL Center’s Public Power Ticket Office, providing fans a new outlet to purchase tickets to events at both the XL Center and Rentschler Field. These kiosks will provide automated ticket services outside of normal ticket office hours.
This technology offers patrons the pleasure, convenience, and ease of serving themselves at a kiosk, whether they are picking up pre-paid will-call or purchasing tickets. It features a simple, one-swipe of the card touch screen that interacts with the user just like a ticket office representative would.
In addition, Global Spectrum has partnered with Metropolitan interactive, based out of Wallingford, CT, to install an interactive, touch screen monitor system that allows users to explore upcoming events at both venues and view seating charts for hockey, basketball, and concerts.
We are excited to introduce this new alternative to fans in the greater Hartford area. This technology will allow our patrons to purchase and pick up pre-paid tickets from our ticket office outside of normal business hours,” said Global Spectrum’s Chris Lawrence, General Manager of the XL Center and Rentschler Field. “Metropolitan Interactive has constructed a streamlined resource for users to learn what our venue has to offer. This is just one of many new fan-friendly upgrades we are installing.”
Metropolitan interactive’s CEO, Jeff Mele, states, “When presented with a need for display of seating and wayfinding information we saw an opportunity to provide and integrated digital experience where we can dynamically push event and sponsor information in a targeted fashion to the patrons. Located on the box office wall Metropolitan interactive designer’s developed an accessible kiosk and secondary display solution that is fully integrated with the web site CMS to dynamically pull event information and images and offer an interactive way to access seating and food and beverage information.”
Global Spectrum (global-spectrum.com) manages the XL Center, Rentschler Field, and the Business Operations of the Hartford Wolf Pack (AHL), as well as more than 120 other public assembly facilities around the world. Nearly 24-million people attended more than 15,000 events in Global Spectrum venues last year. Based in Philadelphia, PA, Global Spectrum is part of Comcast-Spectacor, one of the world’s largest sports and entertainment companies. Comcast-Spectacor, which operates in 48 of the 50 United States, also owns the Philadelphia Flyers of the National Hockey League, Ovations Food Services, a food and beverage services provider, Paciolan, the leading provider of venue establishment ticketing, fundraising and marketing technology solutions, Front Row Marketing Services, a commercial rights sales company, and Flyers Skate Zone, a series of community ice skating rinks.
